FREQUENTLY ASKED QUESTIONS
Yes, absolutely. All our product images are professionally captured to reflect exactly what you’ll receive. Color variations may appear slightly due to screen settings—but rest assured, quality and ingredients remain consistent.
Your receipt is automatically sent to your email after purchase. You can also access it anytime from your account dashboard under “Orders.”
We accept returns within 7 days of delivery, as long as the item is unopened and in its original condition.
To start a return, please email our support team at: info@veloura-cosmetics.com
Yes! Most of our bestsellers are restocked regularly. If a product is out of stock, you can sign up for restock alerts directly on the product page.
We currently ship across UAE. Delivery times and fees vary depending on your location and shipping method.
